I don't like to write bad reviews, as it harms businesses. But I tried to be patient and hoped for some solutions; unfortunately, the seller is not interested in solving the issue. The packaging was really bad, and most of the products came scratched and damaged because they were poorly wrapped. I had to spend time and buy paint to repair them, as they did not look brand new. I have been promised a better price for the next order to make it up, but the better price turns out to be only $2.00 cheaper; that would not cover the paint expenses I had.
Risposta del fornitore:
I'm very sorry for the bad shopping experience you had. The package was damaged due to pressure during logistics transportation. Our company has criticized the relevant personnel in charge of logistics. Due to low profits, the value of the goods can only be reduced by $2. We apologize again and hope that you can place another order to give us a chance to make up for it.
18 Feb 2024